Frequently asked questions
Everything you need to know about mixxi. Can't find your answer? Contact us.
Getting started
Upload a bank statement (PDF or CSV). We scan your transactions and bills, check them against live market data, and show you exactly where you're overpaying — with specific recommendations to save.
Under 60 seconds for most bank statements.
Yes, but it takes 30 seconds — an email and password, or sign in with Google. We need an account to securely store your savings report.
Every major Australian bank — Commonwealth Bank, Westpac, ANZ, NAB, plus all major regional banks and credit unions. If your bank produces a PDF or CSV statement, we can read it.
Pricing
Yes. The free tier gives you a complete savings report — upload up to 3 statements. No credit card required. No trial that auto-charges.
Unlimited statements, price change alerts, weekly savings digest, detailed confidence scoring, and priority support. $9.99/month or $89.99/year.
Yes. No lock-in contracts. Cancel from your dashboard and you'll keep access until the end of your billing period.
Security & privacy
Yes. All data is encrypted with AES-256 at rest and TLS 1.3 in transit. We never store raw bank statements — only structured savings data.
Never. Not anonymized, not aggregated, not to anyone. We make money from subscriptions and affiliate commissions when you switch providers — never from selling your data.
Australia. We're an Australian company with Australian hosting. Your data never leaves the country.
Yes. Delete your data from Settings at any time — it's gone permanently, with no retention period and no backups kept.
Providers & coverage
Energy, mobile, internet, home insurance, car insurance, health insurance, streaming services, and other recurring subscriptions. If it shows up on your statement every month, we track it.
mixxi covers all Australian states and territories. We compare against nationally available plans and state-specific offers.